Demitri A. Morgan

• [email protected]
• Deconstrained
• demitri.morgan
• demitrimorgan

Qualifications

• resourceful autodidact
• experienced problem-solving communicator
• contributor to projects and frameworks at early and late stage

Expertise

• systems administration
• devops
• network configuration & troubleshooting
• test-driven development
• customer support
• software integrations
• web development
• computational physics
• tutoring

Skills

Language

• Python
• Ruby
• Elixir
• Bash
• JavaScript
• MySQL
• C

Cloud, DevOps and IT

• Ansible
• AWS
• Docker
• Nomad
• Chef
• JIRA
• PagerDuty
• ServiceNow
• Splunk
• SumoLogic

Web Development

• Ruby on Rails
• Falcon Framework
• Phoenix Framework
• Foundation
• HTML5
• CSS3/SASS
• JavaScript
• JSON
• PHP
• WordPress
• XML
• Yii Framework
• jQuery

Scientific Computing and Research

• Fortran 77/90
• OpenMPI
• IDL
• MatLab/Octave
• Mathematica
• NumPy
• MatPlotLib
• LaTeX

Software

• Linux
• Nginx
• Apache
• Nagios
• GnuPG
• Git
• Asterisk
• Vi/Vim

Experience

Associate Software Engineer

• Maintenance and revival of aging services according to organization-wide standard devops practices
• Bug patching
• Network and service diagnostics
• Refactoring and elimination of tech debt

Technical Support Engineer

• In-depth technical analysis of customer support issues
• Integrations troubleshooting
• API usage troubleshooting, documentation and advocacy
• Bug identification, diagnostics, reverse-engineering and reporting
• Maintenance, improvement and authorship of internal support tooling and documentation

• Improved long-term maintainability, security, stability, documentation and performance of account cloning tool.
• Created and documented a popular PagerDuty API client for Python
• Won Sales Achievers Award 2019: Services MVP

Support Engineer

• Hands-on datacenter support and troubleshooting
• Colocation security
• Datacenter hardware installation
• Cable management
• Network, email and web hosting troubleshooting
• Internal network and system administration tool development

• Created a WordPress vulnerability scanning system
• Developed a domain zone auditor for detecting problematic DNS configurations

Software Engineer  /  Systems Administrator

• Configuration and maintenance of diverse IT systems
• Development of software components and services
• Internal systems and process development
• Documentation
• Customer support

• Developed web software and application stack deployment process
• Introduced best practices including unit/integration testing and documentation
• Automated many steps in the SDLC and update/extended support process
• On-boarded four other software engineers
• Built new REST API
• Configured systems monitoring
• Developed software registration / analytics service
• Administered diverse IT assets including phone system, surveillance and door locks

Research Associate at NASA Ames Research Center

• Working with professors on astrophysical research pertaining to the formation of planetary systems and rings via numerical methods

• Co-author of P. R. Estrada et al., Icarus 252 (2015) 415–439
• Implemented components of Gadget-2 in a planetary nebula simulation
• Developed data parsing, reduction and visualization tools
• Redesigned single-threaded scientific computing applications for running as multiple threads in parallel with OpenMPI
• Documentation

Web Development Consultant

• WordPress theme development
• Performing website management and administration tasks

• Migrated a static 30+ page HTML website into a dynamic website managed by WordPress
• Wrote parsing tools with regular expressions to assist in automatic migration

Tutor

• Mathematics, logic, analytical thinking and English syntax tutoring of students grade 5-11 with learning differences
• Creating and implementing supplemental teaching aides for instruction in arithmetic
• Implementing the On Cloud Nine(tm) Teaching System

Tutor

• Tutoring/instruction in web design
• Development and editing of physics laboratory curricula
• Mathematics (SAT/College prep) tutoring

Reader  /  Grader

• Proofreading and evaluation of coursework in physics at the undergraduate level
• Topics included relativity, thermodynamics, quantum mechanics and electrodynamics

Education